Shipping Policy

Shipping Policy

Thoughtful Delivery for Everyday Pet Care

At Liravone™, we believe pet care should feel simple from the moment you place your order to the day it arrives at your door. This Shipping Policy explains how we prepare, ship, and deliver your purchase.

Our Shipping Approach

Liravone™ offers practical pet lifestyle essentials made for real homes, daily routines, and pet owners who value convenience.

To keep our product selection flexible and pricing reasonable, some orders may be shipped from trusted fulfillment partners or carefully selected supply locations. This allows us to:

Deliver useful pet essentials for home, travel, and everyday care

Maintain fair product pricing

Reduce unnecessary storage and overstock

Support a more efficient order fulfillment process

We appreciate your patience while your order is prepared and delivered with care.

1. Order Processing & Shipping Fee

Each Liravone™ order is reviewed and prepared before shipment.

Processing Time:
Please allow 2–4 business days for order handling, inspection, and packaging before your order ships.

Busy Seasons:
During holidays, promotional periods, or high-volume sales events, processing may take up to 5 business days.

Shipping Fee:
We charge a flat shipping fee of $5.99 on all orders.

2. Estimated Delivery Time

Delivery time may vary depending on the shipping destination, carrier schedule, and local delivery conditions.

These timeframes are estimates only and do not guarantee an exact delivery date.

3. Tracking Information

Once your order has been shipped, you will receive a confirmation email with tracking details.

Please note:

Tracking may take 1–3 business days to update after the shipping label is created

A delay in tracking updates does not always mean the package has stopped moving

Carrier updates may vary during weekends, holidays, or peak shipping periods

4. Customs, Duties & Import Fees

For international orders, customs rules may vary by country.

Any customs duties, import taxes, or local fees charged by your destination country are the customer’s responsibility. Liravone™ is not responsible for customs delays or additional charges required by local authorities.

5. Address Changes & Order Cancellations

We begin preparing orders shortly after they are placed.

To request an address update or cancellation, please contact us within 12 hours of placing your order.

Email: support@liravone.com

Once an order has moved into processing or shipment, changes and cancellations may no longer be available.

6. Lost or Damaged Packages

We want your order to arrive in good condition.

Damaged Items
If your item arrives damaged, please contact us within 72 hours of delivery and include clear photos of the package and product. After review, we will help arrange a suitable replacement when applicable.

Lost Packages
If the shipping carrier confirms that your package was lost in transit, we will assist with a replacement shipment or another appropriate solution.

7. Contact Information

For shipping questions or order support, please contact us:

Liravone™
El Corral Animal Shop Inc.
2463 Slauson Ave
Huntington Park, CA 90255
United States

Phone / Text: +1 (323) 585-0977
Email: support@liravone.com

Thank you for choosing Liravone™. We are happy to support your everyday pet care needs.